Posted on February 25, 2019 by Gordon Smith

If you’ve just had a gym installed, or you are thinking about creating a workout space within your residential development, workplace or hotel, you need to consider how your clients will be enjoying these facilities in years to come. There’s a little more to owning a gym than installing some equipment and then leaving residents or guests to get on with it.

Let’s take a look at how gym maintenance contracts can help you get the best out of your gym and ensure your gym users are always happy.

Think about the ROI

These days, with such a focus on fitness amongst all generations and age groups, gyms are becoming focal points and must-have value-adds in residential developments as they are now being used more frequently than ever before.

As a result, cardio equipment is taking a pounding, weights – now a standard part of everybody’s workout routine – wear down and lose their grip and mats get dirty, ripped or worn.

If you levy a service charge for gym facilities then worn down or broken equipment is not really an option. Residents will insist that everything is working at peak performance.

This is where gym maintenance contracts come into play. Contracts help you keep everything running well and ensure any faults are addressed quickly and without fuss.

Let’s translate this into financial value. For example, if you have a gym with assets worth around £200,000, then an annual contract could cost around £2,500. In terms of ROI, this is a pretty small price to pay for ensuring your gym lasts longer.

Imagine the cost if you don’t maintain your equipment.


We hear a lot of businesses say their warranty covers all they need for their gym equipment, but did you know that it doesn’t include wear and tear? The irony is that if you don’t look after your assets, then your warranty is invalid.

A maintenance contract will protect your gym gear from this issue as it will ensure parts are replaced, anything worn is updated and generally make sure your warranty works for you.

It also means the buyback value of the equipment is a lot higher than if you leave it, so if you are looking to upgrade in the future, then this is really going to help you manage the finances more effectively.

What kinds of gym maintenance contracts are there?

There are a range of contracts available to suit all business requirements. The more common framework is for annual, bi-annual or quarterly agreements.

Gyms without staff, such as residential developments or hotels, tend to work better on a quarterly contract as equipment wear and tear rates tend to be higher. For hotels, guests may not report faulty equipment, so having engineers on standby helps ensure problems are addressed quickly.

There are also occasions where a problem has a simple fix, so it’s always worth checking your contract has a phone support option.

We’ve had experiences where a piece of cardio equipment simply wasn’t plugged in, but this was sorted out over with a quick phone call. Otherwise, there would be a call-out charge. For an issue as simple as that, a call-out really is a not a good use of your money.

A good support contract will also guarantee work carried out, which means you get the best repair or servicing without cutting corners.

Making sure you have this in contract will reduce call-outs, therefore saving money.

Spotting a reputable gym maintenance company

Any maintenance contract worth its salt is provided by gym experts with in-depth knowledge of the market and who are fully trained and meet industry compliance standards.

Reporting structures will also be very clear from a reputable gym maintenance company, which usually includes checksheets and reporting to ensure you adhere to safety guidelines and equipment is serviced and deemed safe.

Perhaps more importantly, a good support contract will work with you to ensure you meet Health and Safety Executive regulations and that you have regular and reliable risk reports. For gyms that don’t tend to have staff in situ, these reports are invaluable.

Case study: Canary Central

Canary Central is a residential development in the heart of Docklands. We were approached by Galliard Homes, owners of the site, to upgrade their existing gym facilities.

We worked closely with the onsite management team and created a new gym space that was updated and more aligned to residents’ needs.

By working collaboratively with the management team, the project was a great success – so much so one of the managers won an award for the project – so we were then asked to put together a maintenance contract.

Over two years later and we’re still working with Canary Central to ensure their equipment and facilities are working at their best.

It’s easy to think you don’t need to worry about maintenance contracts but getting a return on your investment is hard to ignore. Although gyms come in all shapes and prices, you’re still making a purchase, and one that should last many years, so support and maintenance is well worth the investment.

For more information on motive8 gym maintenance packages please visit: Gym Maintenance