Posted on February 14, 2020 by Gordon Smith

If you have a residential gym, hotel or corporate gym that is funded by service charges, then worn out or broken equipment is not an option for great customer satisfaction.

Gym users want everything working well, at all times. This is especially true for hotel guests and build to rent (BTR) residents, who pay hard-earned money for the privilege of having a gym on-site. So it’s crucial to ensure everything is fully functioning. For you as a gym owner, having made significant investment into your gym space, you’ll want an ongoing, long-term return on that investment.

This is where gym maintenance becomes extremely important. It keeps everything running well and ensures there is a well established system to identify and address any faults quickly.

At motive8 we understand that gym ownership is a long-term commitment and gym owners are looking to get the best value. So, here are our top 5 ways to help maintain your gym space whilst saving money!

Step 1: Equipment audit

First things first, check out all the equipment and give it a thorough testing and audit. Understanding the state of your equipment at all times is really important. Different types of kit wears down or breaks down at different rates. Making sure your equipment is up to scratch will keep gym users motivated and coming back to your gym time and time again.

As part of the audit, make sure you check all aspects of the gym. Don’t assume things are working – test them. This includes digital touchscreens on cardio machines, moving parts such as chains and seats on rowing machines, checking that fitness mats are in good condition or if weights are still usable and handgrips not worn down.

Other equipment, such as treadmills or cross trainers will also need a run-through to check for any strange noises, jerkiness, instability, broken or worn cables and chains, and general performance issues due to wear and tear.

Once your audit is complete, you can then make a more informed assessment as to what fixes you can do in-house and what equipment needs to be repaired or serviced by a professional. It will save money in the long term because you will pre-empt problems and avoid gym closures or expensive equipment replacement.

Step 2: Equipment deep clean

Gyms are sweaty places, so now is a good time to give the space a deep clean. Not to give you a complex, but gym weights can carry over 300 times more bacteria than a toilet seat, so it is really important to not only clean every day, but to also carry out a deep antibacterial clean every few months.

Key areas to focus on are mats, seats, benches and touchpads; basically, any commonly used equipment or areas where germs can spread. With adjustable weights, it’s also worth giving them a scrub with a brush to deep clean the knurling.

If there are mats or padding that are ripped, this is also a good time to replace them to ensure the gym is as bacteria free as possible. After all, a gym is supposed to increase overall wellbeing and boost health.

A clean gym is a well-used gym! Gym usage falls off significantly if the space is perceived as unclean. Your gym is financially viable when it’s being used to the max, not when it is sitting empty and idle.

Step 3: Equipment repair and service

If you’re unsure about testing and repairing equipment, it’s always worth getting an experienced gym equipment maintenance company to carry out a thorough service. This will give you piece of mind that all equipment is up to scratch and adheres to the latest safety standards.

A service involves more in-depth testing of equipment to ensure it is performing at its best. An engineer will look ‘under the bonnet’ to test cables and wiring, as well as the general mechanics of the machines to see if all is working as it should.

What is particularly important about a service is that it ensures all equipment lasts longer and runs consistently well. If you’ve made an investment in a corporate gym, then regular service and maintenance will ensure a better return.

Step 4: Check your warranties

We hear a lot of businesses say their warranty covers all they need for their gym equipment. But did you know that it doesn’t include wear and tear? And the irony of it all – if you don’t look after your assets, then your warranty becomes invalid.

A gym equipment maintenance contract will protect your gym gear from this issue as it will ensure parts are replaced, anything worn is updated and generally make sure your warranty works for you.

It also means the buyback value of the equipment is a lot higher than if you leave it. If you are looking to upgrade in the future, then this is really going to help you manage finances more effectively.

Step 5: Outsourcing gym maintenance

Any maintenance contract worth its salt is made up of gym experts with in-depth knowledge of the market, who are fully trained and meet industry compliance standards.

Not only that, but reputable maintenance companies always put clear communication structures in place, with check-sheets and reporting to ensure equipment is serviced and deemed fit for use.

A good support team will also work with you to meet Health and Safety Executive regulations through regular and reliable risk reports. For gyms that don’t tend to have staff in situ, such as residential or hotel gyms, these reports are invaluable.

It’s easy to think you don’t need to worry about maintenance contracts but getting a return on your investment is hard to ignore. Although gyms come in all sizes and prices, you’re still making a purchase, and one that should last many years, so support and maintenance is well worth the investment.

Nick Sadler, Managing Director, at Motive8 says:

‘Let’s put all of this into financial value. If you have a gym with assets worth around £200,000, then an annual contract could cost around £2,500. In terms of ROI, this is a pretty small price to pay to ensure your gym lasts longer.’

Imagine the cost if you don’t maintain your equipment? Why not get in touch and find out more about how we can help you. Tel: 020 8481 9700 or email: